Free Consultation & Quote

At the customer's request we would be happy to have an experienced professional from Safe N Sound come to your home or business for a free consultation and design the best system for your application and budget.

The first part is the design stage and is the blue print for how the entire system operates; it should work in harmony with your routine. We come into your home or business and help you custom design the best security system for you and your life style. Security systems should never be a “one size fits all”. Our consultation takes in every possible aspect of how your security system will work with you including: Vulnerable Areas, Lifestyle, Pets, Children, Travel Habits, size and location of the home or business, budget, contents of the home or business. We also look at the lighting, locks, and other things that could cause your property and you to be a potential target.

We also will work with any local agencies or insurance companies to be sure we are meeting any particular requirements. We will never use high pressure sales techniques, over-selling, or dishonesty to get your business.

After completing the consultation we will give you a written quote with a detailed layout of your security systems. After a decision has been made we will promptly schedule your installation with a knowledgeable installer. The average wait time for an installed system is a week.

Installation

After agreeing on the best designed system for your budget, we schedule an installation date with a skilled technician. Our systems will be installed in a neat and very professional manner. We do not show any wires. When necessary, we will use a combination of hardwired and wireless devices depending on the application. Your system is programmed to perform a weekly communication test to the central station. We receive a report each day letting us know if the systems have passed or failed the test. If you fail the test we notify you. **This is very important because it tells us whether your system is communicating properly with the central station. **We challenge you to find another company willing to do this, at our current rates!!!

Manufacturer’s recommend, communications of the systems should be tested weekly. By testing your system weekly, we can usually find out if there’s a problem before its too late. It’s always better to find out your system is not working properly before you actually need it.

Training & Quality Assurance

Upon completion of the system you will be instructed on how to operate your new system and what to do if you accidentally set off your alarm system. You are thoroughly trained on how to properly operate your system, in case of emergency or just a simple test. You receive signs and stickers to display outside of your property. This is another key factor to reducing your chances of becoming a target.

Monitoring Service

Safe-N-Sounds Central Station must meet certain requirements.

The first and most expensive certificate for any central station is a certificate from Underwriter’s Laboratory. They require the central station to have certain features, policies, and redundancy in everything including power, phones, and employees. They also must have a procedure on how central station would get back up and running in case of a natural disaster in a one hour time frame.  

UL only regulates the building they do not regulate who works in them. This is important because who is able to work in the alarm industry is regulated by the individual state where they are located. It is not regulated federally. Each state has different requirements in order to sell, install, service, or work in a central station. There are 11 states that do not have any requirements to work in the alarm industry. Anyone can work in the industry including someone that may have a prior history of arrest and/or convictions. Having access to your personal information including address and passwords could be a potential victim. This is why it is important to know where your central station is located and what the laws are in that state.

Our central station is located in NC.

NC has some great requirements for people wanting to work in the alarm industry. Here is what they require for a person to be able to operate a licensed alarm company:  

2 years experience in the alarm industry in a management position
A SBI investigation
Fingerprints on file
Background check every two years
A low voltage electrical license
Continuous education  

Another thing that makes a good central station is an IQ Certification. The standards for this certification are set by the National Burglar and Fire Alarm Association. Their goal is to reduce false alarms by following certain procedures. There is one procedure alone that could reduce your false alarms by 40%. It is good practice to have the local authorities only come when you need them otherwise you create a problem with calling wolf and when you really need them they may not respond as quickly. Some counties or towns charge fines for false alarms.

Service & Maintenance

The final part of the four main things we do at Safe N Sound is the service. When you have a problem with your system we will be there for you. Have you ever tried to reach a large company on the holidays or weekends? It can be pretty frustrating. At Safe N Sound we can always be reached within a matter of hours. We personally try to take each call immediately but if we are not reached immediately we will always return your call within a matter of a couple of hours.

We will also try to help you with over the phone technical support to help eliminate the need for an expensive and sometime unnecessary service call.

If we do need to send a technician to your home or business we will usually provide you with same day or next day service depending on the severability of the problem.

Our philosophy at Safe N Sound is that we want to WOW you. We want you to say WOW that was everything I expected and more. We want you to say, WOW I want to recommend this company to all my friends and family because I feel like my home or business is protected so well and it also appears to be a much harder target. I really believe someone would be a fool if they tried to break in.

We want you to also feel like you were treated like family and that you know you can always count on us to be there when you need us. We really know by educating that you are more knowledgeable on how to better protect your family and property.

We want you to know even if you already have a system installed in your home or business we can most likely takeover that system without changing any of your equipment and provide you with the same peace of mind.